This is a repost (because its great) from

Written by BY SHUBHODEEP PAL | JUNE 7TH, 2011


Everybody agrees that social media is here to stay. Most airlines by now have an active social media presence – Facebook pages, Twitter accounts and even check-in locations for location-based apps. While it is rather simple to set up such accounts, it takes considerable effort to actually get in fans and followers and start conversations that are meaningful and benefit both the airline as well as the customers. Moreover, while some airlines have more than 1 million fans on Facebook, some have around 10,000.

So how are airlines managing their social media presence? What plans do they have for managing their teams in the future? How large or small are these teams? Do greater follower numbers imply greater effort? Find out the answer to all these questions and more in our exclusive infographic, which has been produced after we got in touch with over 25 airlines around the world and compiled the responses in the graphical format.

This infographic will also be coupled with a videographic and a slide deck with more detailed analysis about our study.


[VideoGraphic]  You should see this !


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